FAQ

How can I book?

Please click book now on this page: get the best price, best availability and free cancellation up to 24 hours prior arrival.
We also offer special discount for families with children under 16 years old.

How can I cancel or modify my booking?

Please click on modify / cancel your booking on this page: it's free of charge up to 24 hourse prior arrival.

No questions asked. You can make a new reservation any time right on this page "book now". We would be very happy to welcome you at Backpackers Villa some other time.

How do I get the best price?

You always get the best price when you book here on this site - directly with us.

We also provide discounts for children under 16 years and have a special deal for families with children under 16 years that stay a minimum of three nights. Have a look on our families' page!



Book direct and save!
We love the internet. Here at Backpackers Villa we have seen for ourselves how the planning of all our trips has moved online over the last ten years. With the click of a mouse or the swipe of a finger we have the world available to us, helping us find places to stay in the most obscure corners of the globe, helping us make choices in cities where the options can be overwhelming, and – indeed – to find the best prices for our trips by shopping around.

So we know that booking websites provide a great service, helping us compare hotels and hostels in different cities, and giving us feedback from other guests that have stayed there. But this service comes at a price, and that is the commissions that are charged on each booking made which are usually in the range of 10-15% of the total stay.

We have made the decision that we will always add parts of these commissions to our own website rates when we sell our beds through third parties. Many hotels and hostels have been building these commissions into their prices, which has often resulted in price increases for all guests.

We also did not feel that it was fair that those who were not using such a service, and booking with us direct, had to pay the same price as those using an online booking portal.

So if you would like to save that commission when you come to stay with us, then book with us directly. Not only are bookings through our own website cheaper, but we offer the widest choice of room options as well. Because of the commissions that have to be paid, we do not always make all our rooms available through third parties.

The best availability and price will always be through us directly.

When is check-in?

Our reception is open from 7am - 11pm (07:00-23:00). The rooms are ready for check-in from 4pm (16:00).
If you want to drop off your luggage before, you are welcome to do so.

If you arrive after 11 pm (23:00) you get your keys from the blue keybox at our night entrance. Just enter your reservation number and you will get your keys automatically.
The same information is to be found on your booking confirmation.

I will arrive late. Can I still check-in?

Yes, you can.

If you arrive after 11 pm (23:00) you get your keys from the blue keybox at our night entrance. Just enter your reservation number and you will get your keys automatically.

This information is also to be found on your booking confirmation.
You can arrive anytime. We keep your reservation for sure and your keys will be in the blue key box for you.

Breakfast from 07.00 - 10.30am

Bread, butter, cheese, jam and muesli provide a perfect start into the day and get you ready for the great outdoors. Don't miss a kick of vitamins and have an orange juice.

If you like to have meat, sausage, cheese or eggs for breakfast please bring them yourselves. You can prepare all of it in the self catering kitchen, which is available 24 hours.


I am not that young any more. Is it still ok for me to stay with you?

Yes absolutely, we are happy to welcome anyone who is looking for an easy-going and open atmosphere.

When do I have to check out?

Please clear the rooms and check-out by 10am.
Use the free day lockers to store your luggage during the day after check-out. You are welcome to stay and enjoy the kitchen, TV room, reception and lounge areas. All is still open to you all day also after check-out.

Check out starts from 7am, but if you want to leave earlier that is no problem at all. Just let us know the evening before and we explain how it works.

Credit card number is needed - do I have to pay when making a reservation?

Reservations on our website are for free. There is no booking fee or down payment necessary. You are asked for credit card details (number and expiry date) for guarantee only.
Up to 24 hours prior arrival reservations can be changed or cancelled at no cost.
Only in case of late cancellation (less than 24 hours prior arrival) or no show we charge the cost for the first night to your credit card.

Do I have to be a member?

No, there is no membership required in order to stay at Backpackers Villa.


Can we bring our dog?

Unfortunately, we don't accept pets here at Backpackers Villa.
As alternative you might want to try www.happyinn.com.

Backpackers Villa is a member of Christian hotels. Do you offer particular programs?

We are a backpackers' hostel and have a lot of young, international guests. They stay with us for one or two nights. We offer a meditation room and an input for reflection on the breakfast tables.
We do not offer a particular program, as our guests are used to and like to scout the region independently and discover the beauty of it for themselves. We are happy to help with information for all kinds of activities and to give ideas of how to make the most of your time here in Interlaken.